KingBet believes that every player's personal data belongs to them. Find out clearly what data we collect, why we collect it, and how we keep it safe.
This Privacy Policy applies to all users of KingBet's services. By creating an account or browsing the site, you are considered to have accepted the terms of this policy. If you have any questions, please contact us: support@kingbet.express
KingBet understands that when you share your information on our platform, you are placing your trust in us. Protecting that trust is one of our most important responsibilities. In this Privacy Policy, we clearly set out what data we collect, why we collect it, where it is stored, and what rights you have over it.
KingBet is an internationally licensed online gaming platform serving players in Bangladesh. All data collected to operate the platform is handled in accordance with international data protection standards. Under no circumstances does KingBet sell your personal information to advertisers or third parties.
KingBet collects two types of data — what you provide directly, and what is generated automatically while you use the platform.
Payment card details: KingBet does not store any credit or debit card details directly. All payments are processed through third-party payment gateways, and that information remains with the respective processor.
KingBet only collects data for specific, legitimate purposes. Requesting or retaining data beyond what is necessary goes against our policy.
| Purpose | How Your Data Is Used | Basis |
|---|---|---|
| Account Creation & Management | Name, mobile number, date of birth | Contractual Obligation |
| Identity Verification (KYC) | NID/Passport, selfie | Legal Obligations |
| Payment Processing | Mobile Payment Number | Contractual Obligation |
| Fraud Prevention | IP address, device info, and activity logs | Legitimate Interest |
| Customer Support | Contact Information & Complaint Records | Contractual Obligation |
| Promotional Communications | Mobile number, email address | Consent (opt-out available) |
| Platform Improvement | Anonymous user activity data | Legitimate Interest |
If you no longer wish to receive promotional SMS messages or notifications, you can opt out through your account settings or by contacting our support team. This will have no effect on your access to core platform features.
KingBet never sells your data. However, there are specific circumstances where data may need to be shared in order to operate our services.
KingBet follows the highest industry security standards when storing your data. Retention periods depend on the type of data and applicable legal requirements.
In the event of a data breach: In the event of a security breach, KingBet will notify affected players as quickly as possible and take immediate steps to minimize any harm.
KingBet uses cookies to ensure the website functions properly and to enhance your experience. Cookies are small text files stored in your browser.
You can manage cookies through your browser settings. However, disabling essential cookies may cause some features on the site to stop working.
KingBet believes you should have full control over your own data. The following rights belong to you, and we are committed to honouring every one of them.
You have the right to know what personal data KingBet holds about you. Submit a request to our support team and the information will be provided within 30 days.
You can request corrections to any inaccurate or outdated information — either directly through your account settings or by contacting our support team.
Upon account closure, you may request the deletion of all personal data, except where retention is required by law.
You may object to the use of your data for specific purposes — such as opting out of marketing communications.
You can request an export of your data in a standard format such as CSV.
Where data has been collected on the basis of consent — such as for marketing — that consent may be withdrawn at any time.
To exercise any of your rights, email us at support@kingbet.express. We will respond within 30 days of receiving your request.
KingBet is strictly for adults — no one under the age of 18 is permitted to use this platform, and we do not collect any data from minors.
To protect minors, parents and guardians are encouraged to use parental control software on their children's devices. More information is available on KingBet's Responsible Gaming page: Responsible Gaming
KingBet may update this Privacy Policy from time to time — due to legal changes, new services, or improvements in technology. For significant changes, you will be notified by SMS or email at least 7 days in advance.
If you have any questions about this Privacy Policy, want to know more about your data, or wish to exercise any of your rights, please get in touch with us.
Why millions of players trust KingBet
Every connection and stored piece of data is protected with bank-grade TLS/SSL 256-bit encryption, making it unreadable to any third party.
Within KingBet, only staff members who require access as part of their role can view specific data. All access is logged.
KingBet's internal policy strictly prohibits the sale of players' personal data — to advertisers or any third party.
Third-party security specialists regularly audit KingBet's security systems, and any vulnerabilities identified are addressed promptly.
Enable two-factor authentication for an extra layer of account security. Without the OTP at login, no one can access your account.
Once the designated retention period expires, KingBet automatically deletes the data — no unnecessary information is kept.
Sharing personal information on an online platform is a sensitive matter for anyone. When people in Bangladesh provide their mobile number or ID details somewhere, it's natural to wonder — where does this information go? Who can see it? KingBet takes that concern seriously.
KingBet's Privacy Policy has been built around real-world needs — not just to satisfy legal requirements. We understand that when a player provides their bKash number, they are entrusting KingBet with the responsibility of safeguarding it. That responsibility is something we take seriously.
From a technical standpoint, KingBet's security measures are on par with those used by the world's leading banks. 256-bit SSL encryption means that even if someone attempted to intercept data between you and KingBet's servers, all they would get is an unreadable string of numbers. Accessing the actual data is, in practice, impossible.
Even KingBet staff do not have unrestricted access to user data. A support agent can only view the information needed to resolve your issue. No one on the payments team can access your gaming history. This layered access control is one of our most important tools for protecting data from the inside.
A common question we receive is: does KingBet use my data to show me ads? The answer is that KingBet may use your data solely within its own platform to better understand your preferences — for example, if you play Aviator frequently, you may see offers for that game first. However, this data is never shared with Google, Facebook, or any other advertising network.
You can request a copy of your data, correct inaccurate information, or ask for your data to be deleted at any time. These are not just rights on paper — KingBet genuinely honours them. Email our support team and you will receive a response within 30 days.
KingBet operates the platform in compliance with international data protection guidelines.
If you do not want promotional SMS or notifications, you can turn them off in one click from your account settings.
KingBet stores data in certified secure data centers — unauthorized physical access is not possible.
Only anonymized usage data is analysed to improve the platform — no individual's identity is ever linked to this data.
KingBet reviews its Privacy Policy every six months and updates it as needed.
Two Common Privacy Questions Answered